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Frequently Asked Questions

Ambulatory Surgical Centers (ASC) are facilities where surgeries that do not require a hospital inpatient admission are performed. They provide a safe, cost-effective, caring and convenient environment that is less stressful than a large hospital environment.

SurgCenter staff will call you the day before your surgery to tell you the time to arrive at the SurgCenter. If you have not received a call by 2:00pm on the day prior to surgery, please telephone the surgical center to ask about your surgical and arrival time.

Please call both your surgeon’s office and the surgical center as soon as possible. If you call after hours, an answering service will take your message.

Please check with your insurance carrier to review your benefits and determine if pre-authorization is required. If you need assistance with this, the SurgCenter billing department will be happy to help you.

Please go to the Patient’s Resources section of this website to review what to do before your surgery, the day of surgery, and after your surgery. 

  • Please bring all insurance cards and information with you. Your doctor may provide you with a Surgical Center Registration Form that you can fill out and bring with you. If your doctor did not give you a blank registration form, you can print out the form under the Forms heading on this website, complete it and bring it in on the day of surgery.
  • Please bring your list of medications, including the dosages. Also include a list of any supplements, herbal preparations and vitamins that you take.
  • Please bring any paperwork given to you by your surgeon.
  • Please bring your healthcare Power of Attorney and/or Guardianship papers (if applicable).
  • Please leave all jewelry and valuables at home (including rings, watches, necklaces, earrings, and money). While we do our best to safeguard your belongings, they are best secured at home.

If you are having surgery under anesthesia, with the exception of local anesthesia, you cannot drive, and must be accompanied home by a responsible adult. This policy is for your safety, and is strictly adhered to. You cannot take a taxi home, unless accompanied by a responsible adult.

Due to the need for privacy, we suggest that a limit of one or two family members visit the patient during the postoperative phase. We are happy to give family members waiting in reception periodic updates on the patient’s condition.

FAQ

WHAT OUR PATIENTS SAY

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