Frequently Asked Questions
What is an Ambulatory Surgical Center?
Ambulatory Surgical Centers (ASC) are facilities where surgeries that do not require a hospital inpatient admission are performed. They provide a safe, cost-effective, caring and convenient environment that is less stressful than a large hospital environment.
What time is my surgery?
SurgCenter staff will call you the day before your surgery to tell you the time to arrive at the SurgCenter. If you have not received a call by 2:00pm on the day prior to surgery, please telephone the surgical center to ask about your surgical and arrival time.
What should I do if something comes up and I need to cancel my sugery?
Please call both your surgeon’s office and the surgical center as soon as possible. If you call after hours, an answering service will take your message.
How do I know if my unsurance company will cover my surgery?
Please check with your insurance carrier to review your benefits and determine if pre-authorization is required. If you need assistance with this, the SurgCenter billing department will be happy to help you.
What should I do the day before my surgery?
Please go to the Patient’s Resources section of this website to review what to do before your surgery, the day of surgery, and after your surgery.
What should I bring the day of my surgery?
- Please bring all insurance cards and information with you. Your doctor may provide you with a Surgical Center Registration Form that you can fill out and bring with you. If your doctor did not give you a blank registration form, you can print out the form under the Forms heading on this website, complete it and bring it in on the day of surgery.
- Please bring your list of medications, including the dosages. Also include a list of any supplements, herbal preparations and vitamins that you take.
- Please bring any paperwork given to you by your surgeon.
- Please bring your healthcare Power of Attorney and/or Guardianship papers (if applicable).
- Please leave all jewelry and valuables at home (including rings, watches, necklaces, earrings, and money). While we do our best to safeguard your belongings, they are best secured at home.
Will I be able to drive after my surgery?
If you are having surgery under anesthesia, with the exception of local anesthesia, you cannot drive, and must be accompanied home by a responsible adult. This policy is for your safety, and is strictly adhered to. You cannot take a taxi home, unless accompanied by a responsible adult.
Will my family be able to visit me immediately after my procedure?
Due to the need for privacy, we suggest that a limit of one or two family members visit the patient during the postoperative phase. We are happy to give family members waiting in reception periodic updates on the patient’s condition.
WHAT OUR PATIENTS SAY
"I had heard he was good, by word of mouth. I was well informed. I thought the staff was very pleasant, helpful and concerned. All went well, I had no problems. I have full range of motion and have returned to all my activities. People always ask me who did the surgery. It was helpful in walking and just maneuvering, getting around and walking without discomfort."
- Laura Maloof
"I simply wouldn't go to anybody else... the staff couldn't have treated me any better. They were very good to me."
- Dave Christopher
"I heard a lot of good things about him. The staff is still taking care of me, I have my yearly checkups and everything has been excellent. So far so good, I'd say I'm more than 100% because I couldn't even drive prior to my surgery and now I'm back to the point now where I'm back to work and working 100%. It's the difference between being employed and not employed because I was at a point where I wasn't working at all and after the first operation I was back to work within 4-6 weeks."
- Devon Coughenour
"The staff from the front office to discharge were very competent and professional. Thanks for a great experience!"
- Patient
"I accompanied my mother for her surgeries both days. I have never been to a more kind, polite, professional place in my life. Literally Everyone was So Kind and treated my mother and myself with the utmost professional attitude. We need more people like the Surgcenter professionals. So Very Thankful for their kindness."
- Cheryl Zoller
"Everybody was very nice, both in reception and in the back. All the paperwork was already ready for me to sign. In the back, everything was laid out on the bed, so I didn't have to wait for them to get stuff out of drawers or cupboards. My one little, tiny complaint is that the person who came to get me didn't tell me her name, but she immediately told me when I asked. (I just like knowing who I'm talking to.)
The person who was with me was also impressed by everyone - she was kept informed and treated well. I definitely recommend this place."
- Janis Kendall