240.522.0185 12252 Williams Rd SE, Suite 103, Cumberland, MD 21502

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Total Joint Replacement (TJR) Patient Satisfaction Survey

Patient Satisfaction Survey

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At SurgCenter of Western Maryland, LLC, patient satisfaction is extremely important to us. We would be grateful if you would take a few moments to answer the following questions so that we can continue to provide superior care to you and your family.

Was your wait time acceptable (from arrival until the start of your procedure)?

ACCEPTABLE UNACCEPTABLE

If “unacceptable”, were you kept informed of any delays?

Yes No N/A

Would you recommend SurgCenter of Western Maryland, LLC to family/friends?

Yes No

Do you feel your patient confidentiality was maintained during admission?

Yes No

Were you satisfied with the cleanliness and overall appearance of our facility?

Yes No

Do you feel you received clear and complete instructions regarding how to care for your condition at home including signs and symptoms of potential problems to watch for?

Yes No

Was the nursing staff responsive to you and your family’s needs?

Yes No

Please feel free to offer any other suggestions or comments.

Pediatric Surgeries

Outpatient Surgery

SurgCenter of Western Maryland, LLC is committed to quality of care and patient satisfaction, and the proof of this commitment is our AAAHC Accreditation and patient surveys. We provide safe and high-quality services to Allegany county and surrounding tri-state communities since 2011 and advancing the outpatient surgical care by pioneering outpatient total joint replacement since 2012.

SurgeCenter Telephone Number

240.522.0185

SurgeCenter Address & Directions

12252 Williams Rd SE, Suite 103 Cumberland Maryland 21502

SurgCenter Email Address

rreddy@scwesternmd.com

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